• Postal Services Act, 1998 (Act No. 124 of 1998)
  • Notice No. 1554 of 1998
  • I. Interpretation and Objects of Act
    • 1. Definitions
    • 2. Objects of Act
    • 2A. Ministerial policies and policy directions
  • II. Ministerial Policy Directions and Functions of Regulator
    • (Repealed) 3. Establishment of Regulator
    • (Repealed) 4. Composition of Regulator
    • (Repealed) 5. Reappointment and termination
    • (Repealed) 6. Co-opting of persons
    • (Repealed) 7. Staff
    • (Repealed) 8. General functions of Regulator
    • (Repealed) 9. Meetings of Regulator
    • (Repealed) 10. Attendance of meetings of Regulator
    • (Repealed) 11. Minutes of meetings of Regulator
    • (Repealed) 12. Notice to appear at meeting of Regulator
    • (Repealed) 13. Procedure at hearing
    • (Repealed) 14. Annual report by Regulator
  • III. Regulation of Postal Services
    • 15. Prohibition on operating reserved postal service without licence
    • 16. Applications for licences
    • 17. Duration of licence
    • 18. Renewal of licence
    • 19. Application and licence fees
    • 20. Prohibition on operating unreserved postal service without registration certificate
    • 21. Application for registration
    • 22. Operators regarded as having been registered
    • (Repealed) 23. Production of licences and registration certificates
    • 24. Suspension or cancellation of licence or registration certificate
    • (Repealed) 25. Production of books and records
    • (Repealed) 26. Appointment of independent monitor
    • (Repealed) 27. Appointment of inspectors
    • (Repealed) 28. Powers of inspectors
  • IV. Postal Company and Postal Services
    • 29. Subsidy to postal company
    • 30. (Deleted) Fees and charges for postal services
    • 30A. Insurance of mail and postal articles
    • 31. Postage
    • 32. Letters to take precedence
    • 32A. Order of transmission of telegrams
    • 32B. Telegrams which must be refused transmission
    • 33. When postal articles regarded as being in course of transmission or to have been posted or delivered
    • 34. Articles regarded as having been posted in contravention of Act
    • 35. Postal articles to be sent to returned letter office for disposal
    • 36. Articles subject to customs duty
    • 37. Articles other than letters may be examined
    • 38. Treatment of unclaimed letters in returned letter office
    • 39. Unclaimed articles of value and articles posted in contravention of Act
    • 40. Delay in transmission, in return to sender or delivery to any person other than addressee of article prohibited
    • 41. Articles addressed to insolvent persons
    • 42. Articles addressed to deceased persons
    • 43. Detention of postal articles on order of court
    • 44. Arrangements and agreement to convey postal articles
    • 45. Compensation
    • 46. Jurisdiction
  • V. Money Transfer Services
    • 47. Remittance of money through postal company
    • 48. Refusal to issue or pay money orders, postal orders or other documents
    • 49. Money orders and postal orders regarded as bank notes
    • 50. Money remitted through postal company in terms of Post Office Act, 1958
  • VI. Postbank and National Savings Certificates
    • 51. Operation and control of Postbank
    • (Repealed) 52. Deposits in Postbank or National Savings Certificates in name of minors
    • (Repealed) 53. Secrecy
    • 54. Transfer of deposits from or to another country
    • (Repealed) 55. Inactive accounts
    • 56. Issue of National Savings Certificates
    • 57. Regulations regarding National Savings Certificates
    • (Repealed) 58. Security for repayment of certain deposits and amounts represented by certain certificates
  • VII. General Provisions
    • 59. Electronic mail and addresses
    • (Repealed) 60. Delegation of functions
    • 61. Regulations
  • VIII. Offences
    • 62. Failure to produce licence or registration certificate
    • (Repealed) 63. Failure to produce books and records
    • (Repealed) 64. Failure to appear at meeting of Regulator
    • 65. Obstructing officer in performance of functions
    • 66. Forgery of stamps, dies and other articles
    • 67. Illegal practices in connection with postal articles and premises
    • 68. Damage to post office or mail
    • 69. Irregular opening of or tampering with mail
    • 70. Wilfully obstructing or delaying mail
    • 71. Wilful opening or delay of postal article or telegram
    • 72. Impersonating officer
    • 73. False declarations
    • 74. Offences regarding telegrams
    • 75. Divulging contents of telegrams
    • 76. Attempting to commit or procuring commission of offences
    • 77. Penalty for offences for which no special penalty provided
    • 78. Evidence in criminal proceedings
    • 79. Acceptance of official marks
    • 80. Operating of postal services without licence or registration certificate
  • IX. Repeal and Amendment of Laws
    • 81. Amendment of section 1 of Act 44 of 1958
    • 82. Amendment of section 3 of Act 44 of 1958
    • 83. Amendment of section 4 of Act 44 of 1958
    • 84. Amendment of section 5 of Act 44 of 1958
    • 85. Amendment of section 12W of Act 44 of 1958
    • 86. Amendment of section 115 of Act 44 of 1958
    • 87. Repeal of certain sections of Act 44 of 1958
  • X. Savings, Short Title and Commencement
    • 88. Savings
    • 89. Short title and commencement
  • Schedules
    • 1 Reserved Postal Services
    • 2 Unreserved Postal Services
• Regulations
  • [Repealed] Postal Services Regulations, 2005
    • Postal Services Regulations
    • Annexure 1 - Form PRR 1
  • Regulations, 2009 Conveyance of Mail
    • Regulations in terms of Section 61(d)
    • 1. Definitions
    • 2. Purpose of the Regulations
    • 3. Scope and application of The Regulations
    • 4. Duties and Powers of the Conveyor
    • 5. Legal Possession and Ownership of Mail
    • 6. Security of Mail
    • 7. Dangerous Goods
    • 8. Prohibited Goods
    • 9. Penalties
    • 10. Short Title and Commencement
    • Schedule "A" : Schedule of Dangerous Goods
    • Schedule "B": Schedule of Prohibited Goods
  • [Repealed] Unreserved Postal Services Regulations, 2009
    • Unreserved Postal Services Regulations
    • 1. Definitions
    • 2. Purpose of the Regulations
    • 3. Scope
    • 4. Application for Registration Certificate
    • 5. Application for Renewal of a Registration Certificate
    • 6. Change of Information
    • 7. Registration Fee
    • 8. Duration of Certificate
    • 9. Contraventions and Penalties
    • 10. Short Title and Commencement
    • 11. Repeal and Amendment of Regulations
    • Forms
      • ICASA forms
      • Forms
  • [Repealed] Price Cap Regulations for Reserved Postal Services-2011
    • Price Cap Regulations
    • 1. Definitions
    • 2. Application of these regulations
    • 3. General Price Control Formula
    • 4. Fees and Charges Filing
    • 5. Addition of Services
    • 6. Publication of Fees and Charges
    • 7. Short title and commencement
    • 8. Review of these Regulations
    • 9. Contraventions and penalties
    • 10. Fees and Charges Application
  • Accounting Separation Regs for Reserved Postal Services
    • Accounting Separation Regulations for Reserved Postal Services
    • 1. Definitions
    • 2. Purpose of these Regulations
    • 3. Level of Disaggregation
    • 4. Regulated Postal Services Business
    • 5. Reporting Requirements
    • 6. Reporting Deadlines
    • 7. Generally Accepted Accounting Principles
    • 8. Accounting Separation Principles
    • 9. Accounting Separation Methodology
    • 10. Cost Centre Cost Pools
    • 11. Business Activity Cost Pools
    • 12. Attribution Steps
    • 13. Measurement of the net avoidable cost of Universal Service
    • 14. Audit of Regulatory Financial Statements ("RFS")
    • 15. Operator's Procedure Manual
    • 16. Procedure Manual Content
    • 17. Review and Amendments to the Regulations
    • 18. Records
    • 19. Confidentiality
    • Annexure 1 : Regulatory Financial Statement Templates
      • Regulatory Financial Statement ("RFS") Templates
    • Annexure 2 : Procedures Manual Content
      • Procedures Manual Content
  • Price Cap Amendment Regulations for Reserved Postal Services, 2021
    • Notice No. 1095 of 2013
    • 1. Definitions
    • 2. Application of these regulations
    • 3. General Price Control Formula
    • 4. Fees and Charges Filing
    • 5. Addition of Services
    • 6. Publication of Fees and Charges
    • 7. Repeal of Regulations
    • 8. Contraventions and penalties
    • 9. Fees and Charges Application
    • 10. Review of the Regulations
    • 11. Short title and commencement
  • Unreserved Postal Services Regulations, 2020
    • Notice No. 381 of 2020
    • 1. Definitions
    • 2. Purpose of the Regulations
    • 3. Scope
    • 4. Application for a Registration Certificate
    • 5. Minimum Operating Standards
    • 6. Customer Complaints Procedures
    • 7. Application for the Renewal of a Registration Certificate
    • 8. Change of Information
    • 9. Fees Payable
    • 10. Fees Increase
    • 11. Duration of a Registration Certificate
    • 12. Third Party Contracting
    • 13. Surrender of a Registration Certificate
    • 14. Contraventions and Penalties
    • 15. Short Title and Commencement
    • 16. Repeal of Regulations
    • Forms
      • Form A : Application for Registration to Operate Unreserved Postal Service in terms of section 21 of the Act
      • Form B : Application for Renewal
      • Form C : Notice of Change of Information
      • Form D : Surrender of Unreserved Postal Service Certificate
    • Reasons Document on Unreserved Postal Services Regulations, March 2020
      • 1. Background and Process
      • 2. Submissions received on the Draft Regulations and the Authority's response
        • 2.1. Definitions
        • 2.2. Regulation 4 : Application for registration Certificate
        • 2.3. Regulation 5 : Minimum Operating standards
        • 2.4. Regulation 6 : Customer Complaints procedure
        • 2.5. Regulation 7 : Application for the renewal of a registration certificate
        • 2.6. Regulation 8 : Change of information
        • 2.7. Regulation 9 : Fees Payable
        • 2.8. Regulation 12 : Third party contracting
        • 2.9. Regulation 14 : Contraventions and Penalties
• Notices
  • Notice regarding the Fees Increase in Relation to Unreserved Postal Service Regulations, 2020
    • Notice No. 1953 of 2022
    • Schedule 1
  • Notice regarding the Fees Increase in Relation to Unreserved Postal Service Regulations, 2020
    • Notice No. 1711 of 2023
    • Schedule 1
• ICASA
  • ICASA Regulations, 2008
    • Regulations setting out the Minimum Customer Care Standards and Complaints Handling Procedure
    • 1. Definitions
    • 2. Purpose of the Regulations
    • 3. Scope and Application of the Regulations
    • 4. Core Principles applicable to SAPO
    • 5. Complaints escalated to the Authority by Customers
    • 6. Amendment And Repeal
  • ICASA Fees and Charges for Postal Services
    • Fees and Charges for Postal Services - 2009
      • Fees and Charges for Postal Services
      • 1. Limits of mass and size of postal articles in the domestic service
      • 2. List of postage rates and service fees payable on postal articles in South Africa for delivery in South Africa
      • 3. Domestic parcel service
      • 4. International mail
    • Fees and Charges for Postal Services - 2011
      • Fees and Charges for Postal Services 2011
      • 1.1. Limits of mass and size of postal articles in the domestic service
      • 1.2. List of postage rates and service fees payable on postal articles posted in South Africa
      • 1.3. Domestic parcel service
      • 1.4 International mail
    • Fees and Charges for Postal Services - 2012
      • Fees and Charges for Postal Services 2012
      • 1.1 Limits of mass and size of postal articles in the domestic service
      • 1.2 List of postage rates and service fees payable on postal articles
      • 1.3 Domestic parcel service
      • 1.4 International mail
    • Fees and Charges for Postal Services - 2018
      • Notice No. 6 of 2018
      • 1.1 Limits of mass and size of postal articles in the domestic service
      • 1.2 List of postage rates and service fees payable on postal articles posted in South Africa for delivery in South Africa
      • 1.3 Domestic parcel service
      • 1.4 International mail
    • Fees and Charges for Postal Services - 2020
      • Notice No. 54 of 2020
      • 1.1 Limits of mass and size of postal articles in the domestic service
      • 1.2 List of postage rates and service fees payable on postal articles posted in South Africa for delivery in South Africa
      • 1.3 Domestic parcel service
      • 1.4 International mail
    • Fees and Charges for Postal Services - 2021
      • Notice No. 57 of 2021
      • 1.1 Limits of mass and size of postal articles in the domestic service
      • 1.2 List of postage rates and services payable on postal articles posted in South Africa for delivery in South Africa
      • 1.3 Domestic parcel service
      • 1.4 International mail
    • Fees and Charges for Postal Services - 2022
      • Notice No. 1686 of 2022
      • 1.1 Limits of mass and size of postal articles in the domestic service
      • 1.2 List of postage rates and services payable on postal articles posted in South Africa for delivery in South Africa
      • 1.3 Domestic parcel service
      • 1.4 International mail
    • Fees and Charges for Postal Services - 2023
      • Notice No. 3051 of 2023
      • 1.1 Limits of mass and size of postal articles in the domestic service
      • 1.2 List of postage rates and service fees payable on postal articles posted in South Africa for delivery in South Africa
      • 1.3 Domestic parcel service
      • 1.4 International mail
    • Fees and Charges for Postal Services - 2024
      • Notice No. 4343 of 2024
      • 1.1 Limits of mass and size of postal articles in the domestic service
      • 1.2 List of postage rates and service fees payable on postal articles posted in South Africa for delivery in South Africa
      • 1.3 Domestic parcel service
      • 1.4 International mail
    • Fees and Charges for Postal Services - 2025
      • Notice No. 5824 of 2025
      • 1.1 Limits of mass and size of postal articles in the domestic service
      • 1.2 List of postage rates and serviced fees payable on postal articles posted in South Africa for delivery in South Africa
      • 1.3 Domestic parcel service
      • 1.4 International mail