A provincial consumer protection authority has jurisdiction within its province to—
| b) | facilitate the mediation or conciliation of a dispute arising in terms of this Act between or among persons resident, or carrying on business exclusively within that province; |
| c) | refer a dispute contemplated in paragraph (b) to the provincial consumer court within that province, if there is one; and |
| d) | request the Commission to initiate a complaint in respect of any apparent prohibited conduct or offence in terms of this Act arising within that province. |
