Military Veterans Act, 2011 (Act No. 18 of 2011)RegulationsMilitary Veterans Benefits Regulations, 201421. Notification of outcome |
| (1) | The Department must, within 30 working days from the date of the application for a benefit, notify the applicant in writing of the outcome of the application. |
| (2) | A notification contemplated in subregulation (1) must be delivered to the applicant by— |
| (a) | hand at the physical address furnished by the applicant at the time of the application; |
| (b) | prepaid registered post to the postal address furnished by the applicant at the time of the application; or |
| (c) | means of electronic communication |
| (3) | In the case of a successful application, the Department must inform the applicant in writing of the manner in which the benefit will be conferred. |
| (4) | If the application contemplated in subregulation (1) is unsuccessful, the Department must inform the applicant in writing of— |
| (a) | the reasons for the refusal; and |
| (b) | the applicant's right to appeal against the decision, and the appeal procedure. |