Any service must be provided in an environment that—
| (a) | recognises the social, cultural and economic contribution of older persons; |
| (b) | promotes participation of older persons in decision-making processes at all levels; |
| (c) | recognises the multi-dimensional needs of older persons and therefore promotes inter-sectoral collaboration; |
| (d) | ensures access to information by, education of and training of older persons; |
| (e) | promotes the development and basic care of older persons in rural and urban areas; |
| (f) | promotes the prevention of exploitation of older persons; |
| (g) | promotes the respect and dignity of older persons; |
| (h) | ensures that older persons receive priority in the provision of basic services; |
| (i) | ensures rehabilitation and the provisioning of assisted devices to older persons; and |
| (j) | ensures, as far as is practicable, that services and facilities are accessible to older persons. |
