[Regulation 93 heading substituted by section 35 of the Public Service Amendment Regulations, 2023, Notice No. R. 3971, GG49517, dated 20 October 2023 - effective 1 November 2023]
| (1) | The head of department shall ensure— |
| (a) | that information of the department is collected, processed, stored and disseminated appropriately; and |
| (b) | improved knowledge management practices. |
| (2) | The head of department shall ensure that the acquisition, management and use of information and communication technologies by the department— |
| (a) | enhances direct or indirect service delivery to the public, including, but not limited to, equal access by the public to services delivered by the department; |
| (b) | improves the productivity of the department; |
| (c) | promotes an environmentally friendly public service; |
| (d) | ensures cost-efficiency for the department; and |
| (e) | promotes public access to information and encourages public participation. |
[Regulation 93 substituted by section 35 of the Public Service Amendment Regulations, 2023, Notice No. R. 3971, GG49517, dated 20 October 2023 - effective 1 November 2023]
